Job Description
The Hilton Charlotte University Place is currently hiring an Assistant Banquet Manager. An Assistant Banquet Manager supports the Banquet Manager by assisting in the daily operations of the banqueting department, overseeing event execution, staff supervision, and event coordination to ensure a positive guest experience. Key responsibilities include managing inventory, scheduling staff, and adhering to safety and sanitation protocols.
$50,000 yearResponsibilities:
Participates in the training, scheduling, and management of all department team members
Directs the proper set-up and breakdown of all events
Ensures team member and guest safety in the set-up and arrangement of events
Assists in the set-up, service, and breakdown of events as business needs and staff levels dictate
Works closely with the Culinary team to ensure proper meal counts and scheduling of staff
Directs the proper service of food and beverage in accordance with contractual agreements
Participates in the conducting of pre-event meetings with staff to ensure proper service
Greets and maintains communication with the event contact before and throughout the event to ensure service and all other arrangements meet/exceed expectations
Completes final billing and ensures payments are processed in accordance with company policy/procedures
Maintains cleanliness of all event spaces, service areas, and equipment
Directs and ensures the proper handling, usage, and storage of all banquet equipment and supplies
Fills in for the Banquet Manager in his/her absence
Ensures team members adhere to property uniform standards
Maintains constant communication with fellow leadership
Carries out supervisory responsibilities according to company policies and procedures and applicable regulations, including, but not limited to, training, planning, assigning/directing work, rewarding/disciplining team members, and addressing complaints/solving problems
Complete all required event/shift reports
Perform duties with the ability to lift/carry/move up to 50 pounds regularly
Perform other duties as assigned by managementQualifications:
Hotel Banquets: 2-3 years (preferred)
Organized and strong time management skillsAbout Company
Our lakeside hotel is located in Charlotte, NC, a half-mile from The University of North Carolina at Charlotte and steps from The Shoppes at University Place. PNC Music Pavilion and the Charlotte Motor Speedway are 10 minutes away. Features include a seasonal outdoor pool, patio seating with fire pits, a café serving Starbucks coffee, an on-site restaurant/bar, 20,000 square feet of meeting/event space, a 24-hour fitness center, and walking trails. Since 1987, Hilton Charlotte University Place has continued to welcome guests from all over the world for meetings, conventions, social gatherings, weddings, and more!
Full-time