Data Management Technician - Fiber Network Records

Overview:

We are currently seeking a Data Management Technician to join a long-term fiber system records project located in Chattanooga, TN. This individual will support updates and maintenance of fiber records and serve as a liaison between design and field teams. The role is best suited for someone with fiber drafting experience, strong organizational skills, and the ability to work independently while supporting field technicians and engineering staff.

Key Responsibilities:

Create and maintain accurate graphical and tabular records of a fiber telecommunications system

Update fiber data using internal data management tools and GIS-based software

Assist field technicians with fiber trouble calls by providing accurate system records and updates

Ensure accurate customer data is reflected in the system for outage management and service planning

Prioritize and manage various tickets, premise fixes, audit requests, and job postings/closings

Coordinate with sales and field personnel to verify outside plant infrastructure

Submit internal reports as needed and support system upgrades through beta testing

Provide timely documentation and maintain a high level of accuracy under limited supervision

Required Qualifications:

1+ year of experience in fiber drafting or telecom design

Ability to read and interpret electric and fiber outside plant maps, design drawings, and related documents

Strong understanding of fiber and electric distribution systems or ability to learn quickly

Excellent organizational and communication skills

Ability to work onsite and support field team communications professionally and promptly

Self-motivated, dependable, and capable of managing workload independently

Preferred Experience:

Prior work with GIS/fiber mapping tools

Previous telecom drafting or utility CAD work

Experience supporting field crews or serving in a help desk-style capacity for field issues

Why This Role?

This is a long-term project with a high-growth engineering services firm. You'll play a key role in supporting the operation and modernization of a major regional telecom network. Candidates who perform well in the first 6 months will be considered for direct hire with the engineering services firm for the remainder of the contract.

Location: Chattanooga, TN

Employment Type: Contract-to-Hire

Pay Rate: $25.00 $28.00/hr. (W2)

Schedule: Monday Friday, 8:00 AM 5:00 PM (some weekend work required)

Work Environment: 100% onsite No remote or hybrid options

Term: Long-term contract (3 years) with opportunity for direct hire after 6 months

Sponsorship: Not available must be a U.S. citizen or Green Card holder

Travel: Minimal (some local travel may occur)

Interested in learning more?

Contact Jaie Rogers at or call for immediate consideration.