Fraud Supervisor

Job Description

One Community Bank is seeking a detail-oriented and experienced Fraud Supervisor to lead our fraud prevention and detection efforts. This critical role is essential to protecting our clients, colleagues, and community from financial threats. As a leader in our Risk Management team, you will oversee fraud investigations, supervise a small team of fraud analysts, and help develop strategies to combat evolving fraudulent activities in a dynamic financial environment.

Why One Community Bank?

At One Community Bank, we live by our core values: Invest in Relationships, Trust the Team, See the Upside, Encourage New Ideas, and Think Big. We are not just another financial institution-we are a forward-thinking organization with a strong community focus. Headquartered in Wisconsin and proudly serving 16 locations, we've been voted a Top Workplace seven years running. We are committed to fostering a positive work culture that promotes innovation, trust, and professional growth.

What You'll Do:

As a Fraud Supervisor, you will be responsible for leading and mentoring a small team of fraud analysts, monitoring fraud alerts and conducting in-depth investigations into suspicious activity, collaborating with clients, internal stakeholders, and external agencies, including local, state, and federal authorities, and managing fraud-related debit and credit card transactions, chargebacks, and disputes. In addition, you will be required to producing accurate and timely reports and audits related to fraud prevention, Identifying and mitigating fraud risks to maintain the integrity of our banking operations and developing best practices and contributing to ongoing improvements in fraud detection and response strategies.

Who You Are:

The ideal candidate brings a strong background in fraud prevention, investigation, and team leadership, along with:

A minimum of 3 years of experience using Verafin or comparable fraud detection software

At least 2 years of experience handling debit/credit card disputes and fraud investigations

A minimum of 3 years in a supervisory or team leadership role

In-depth understanding of fraud typologies impacting financial institutions

Proven ability to conduct thorough investigations and produce detailed fraud reports

Strong analytical and critical thinking skills, with the ability to manage complex cases

Excellent communication and interpersonal skills for working with clients and law enforcement

Proficiency in Microsoft Office, especially Excel and Word, to support reporting and documentation

What We Offer:

One Community Bank offers competitive pay and comprehensive benefits package, including Medical, Dental, and Vision Insurance, 401(k) Retirement Plan with Company Match, Life and Disability Insurance, Flexible Spending Accounts (FSA), Paid Time Off and Holiday Pay, and remote work flexibility .

Ready to Make a Difference?

Full-time

Hybrid remote