Quality Supervisor

Job Description

Description:

Job Title: Quality Supervisor

Department: Quality Assurance

Reports To: Quality Manager / Operations Manager

Job Summary:

The Quality Supervisor is responsible for overseeing the daily operations of the quality assurance team to ensure that products and processes meet defined quality standards. This role plays a critical part in maintaining compliance with internal and external requirements, leading quality control initiatives, and driving continuous improvement efforts.

Key Responsibilities:

Supervise quality assurance inspectors and technicians to ensure adherence to company standards and procedures.

Implement and monitor quality control systems and procedures in accordance with industry standards.

Conduct root cause analysis and lead corrective and preventive action (CAPA) processes.

Coordinate product testing, inspections, and audits (internal and external).

Maintain detailed documentation and quality records in line with regulatory requirements.

Collaborate with production, engineering, and supply chain teams to resolve quality issues.

Provide training and development to quality staff on procedures and quality tools.

Support customer complaint investigations and ensure timely resolution.

Prepare and present quality reports and performance metrics to management.

Promote a culture of continuous improvement and quality excellence

Requirements:

Qualifications:

3–5 years of experience in quality assurance or control, preferably in a manufacturing or production environment.

1–2 years of supervisory or team leadership experience.

Strong knowledge of quality systems and tools (5S).

Familiarity with quality industry-specific standards.

Excellent problem-solving, analytical, and communication skills.

Proficiency in MS Office and quality management software. Preferred Qualifications:

Experience with SAP or MES systems.

Working knowledge of regulatory requirements specific to the automotive industry. Working Conditions:

Primarily in a production or manufacturing setting.

May involve standing for extended periods, inspecting materials/products.

Occasional travel for audits or supplier visits may be required.

Full-time