CSR

Job Description

We are looking for a motivated and engaging individual who can handle a fast pace environment in a caring atmosphere. Full time opportunity with great benefits and room for growth.

Job Description

Greet clients in a professional and welcoming manner in person and by phone

Address client inquiries and requests in a timely and consistent manner

Effectively schedule appointments within parameters established by the hospital leadership team

Record thorough and accurate information in client records, patient medical records, communication requests to medical staff, and appointment notes

Receive and effectively process client requests for prescription medications, foods, and medical documentation

Accurately process financial transactions through both the practice management software program and credit card systems

Reconcile financial information as required throughout each shift

Ensure that the reception area maintains a clean, professional and welcoming presentation

Facilitate staff with cleaning of hospital and daily tasks when needed

Qualifications

Good Communication Skills and detail oriented. Ability to multi-task

Must be able to lift 35 - 40 pounds

Must be friendly and ambitious.

Flexibility with schedule and morning hours are a plus.

Previous experience in veterinary or customer service a plus but willing to train the right candidate.

Full-time