Accounts Receivable Coordinator

The Billing & Accounts Receivable Coordinator is responsible for the verification of proper backup paperwork as well as accurate billing of customer invoices. This position will also be responsible for obtaining missing paperwork from customers and/or carrier, and responds to carrier and billing issues as needed.

Duties and responsibilities

Essential duties and responsibilities of the position include but are not limited to:

Performs 600+ document reviews per week per customer requirements to include:

Runs reports and verifies freight load paperwork for accuracy.

Obtains missing freight load paperwork from customers and/or drivers.

Verifies references on paperwork match references within the freight load.

Validates rate confirmations and Proof of Delivery (POD) are signed and legible, and any accessorial paperwork required for payment is present.

Processes customer invoices with appropriate general ledger pay types and uploads invoices to customers per the customer’s requirements (3rd party billing).

Responsible for billing email inboxes; responding or directing messages to the appropriate party.

Builds working relationships with internal departments and customers to resolve invoice disputes in a timely manner.

Answers incoming calls to the accounting department.

Assists with customer cash application daily.

Assists with carrier invoice processing and carrier issues (cross-training).

Assists the Controller and other members of the accounting team as requested.

Other duties as required and assigned

Qualifications

Qualifications to perform the job successfully include:

Education: High school diploma or GED (General Education Diploma) equivalency

Experience: two (2) years of accounting preferred

Ability to work in a fast-paced and deadline-driven office environment

Well-developed verbal and written communication skills

Must be able to work as a team member and individually as the position requires

Strong prioritization skills, multi-tasking skills, and works with a high sense of urgency

Commitment to executional excellence and outstanding customer service

Excellent attention to detail and organizational skills

Working knowledge of Microsoft Office:

Outlook – email, calendar and task functions

Excel – creating and manipulating worksheets, including creating and understanding of formulas

Word – creating and manipulating documents

Working knowledge of MercuryGate and GP preferred

Working conditions

This position is performed in a general office setting.

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must be able to operate a computer/laptop and telephone, and ability to talk and hear.

RWI Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.