.Net Developer / MAPS Application Support

Job Title: .Net Developer / MAPS Application Support Location: New York, NY 10036 Job Details: The key responsibilities / deliverables are as follows (but not limited to): First point of contact for end business users in Rates Ownership and delivery of on-boarding support of or processes into the MAPS organization Build and maintain strong partnerships with business stakeholders, application development personnel, and infrastructure contacts Monitoring and alerting of critical trading system environments Troubleshooting of complex systems issues Proactive identification and resolution of problem hotspots Development of tools and driving efficiency/stability improvements Accurate tracking of support effort to enable effective management reporting Release implementation and enforcement of change management policy Major Incident management and Problem Management Requirements: The suite of applications we support cover many different functional aspects of the business, including pricing and trade capture, risk generation and aggregation, market and reference data.

The role will give the successful candidate exposure to the full front-to-back process from trade inception to feeding risk downstream.

This is also an opportunity to work in a global team.

First point of contact for end business users in FICC for all intraday risk issues Troubleshooting complex end-to-end flow of trades and market data updates Ownership and delivery of onboarding support of new lines of business and workflows Build and maintain strong partnerships with business stakeholders, application development personnel, and infrastructure contacts Proactive identification and resolution of problem hotspots Development of tools and driving efficiency/stability improvements Incident and Problem Management Event Management (Monitoring and Alert life cycle Management) Defining and driving monitoring improvements and technical processes Capacity, Performance and Resiliency Management Tool development in-house projects Stakeholder management and communication Knowledge management