Document Controller

Job Description

Our client is in need of a highly organized and detail-oriented Document Controller to join the team in San Antonio, Texas. In this long-term contract position, you will play a critical role in maintaining accurate records, ensuring compliance with confidentiality standards, and providing exceptional support to staff and patients. If you have a passion for document management and a commitment to excellence, we encourage you to apply.

Responsibilities:

• Maintain and organize patient files and charts, including setting up new patients in relevant software applications.

• Ensure the secure release of protected health information in compliance with applicable policies, regulations, and confidentiality standards.

• Proactively monitor charts, applications, and services to ensure data accuracy and system availability.

• Provide support to staff in resolving chart maintenance issues and troubleshooting related concerns.

• Assist staff and patients by addressing questions and providing guidance on medical records and documentation.

• Deliver outstanding customer service by fostering positive relationships with both internal and external stakeholders.

• Participate in periodic audits and reviews of medical charts to ensure compliance and accuracy.

• Collaborate with teams to maintain interdepartmental partnerships and effective communication.

• Perform additional duties as assigned to support departmental goals.

• Proficiency in EMR/EHR.

• Familiarity with accounting software systems and functions, including accounts payable and budget processes.

• Experience with health-related administrative office tasks and procedures.

• Strong understanding of medical record confidentiality and compliance regulations.

• Exceptional organizational skills with a keen attention to detail.

• Excellent interpersonal and communication skills to support teamwork and customer service.

• Ability to work independently while managing multiple responsibilities effectively.