Warehouse Admin

Job Description

Gojob is hiring Warehouse Admin / Wave Planner for a leading logistics warehouse located in Berea, OH. The primary responsibility of this role is to provide exceptional customer service by handling inquiries, processing orders, resolving complaints, and ensuring accurate and timely communication with customers.

Shift & Pay:

This facility uses an alternating, 3 day on / 4 day off - 4 day on / 3 day off schedule

Every other weekend off!

1st Shift: 6am - 6pm - $17/hr

2nd Shift: 6pm - 6am - $17.50/hr

As a Gojobber, you will enjoy weekly pay, excellent communication from recruiters, the opportunity to build a career, health insurance and more!

Key Responsibilities:

Interact with customers via phone, email, or in-person to manage orders, service changes, and complaints.

Process orders, generate related paperwork, and maintain accurate inventory and customer records.

Coordinate with freight companies for special shipping requests and provide shipping/tracking updates.

Ensure proper invoicing and resolve billing issues.

Act as a liaison between customers, warehouse, and internal departments.

Maintain customer files, procedure documentation, and prepare reports as needed.

Perform clerical duties including phone support, data entry, and general correspondence.

Report customer feedback and dissatisfaction to management.

Notify management of requested changes to shipping, handling, or administrative processes.

Qualifications:

High school diploma or GED (General Education Diploma) equivalency

PC literate with experience with Microsoft Outlook, Word and Excel

Ability to write reports and business correspondences

Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers

Ability to solve practical problems and deal with a variety of variables

Ability to interpret a variety of instructions furnished in written, oral, or schedule form

At Gojob, we celebrate workplace diversity. We are proud to be an equal opportunity workplace and are an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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Gojob is the #1 Workforce-As-A-Service platform that leverages Tech and Data to make the labor market more fluid & accessible, and empower workers with dignity.

Full-time