Accommodations Assistant, Office of Accessibility

BASIC FUNCTIONS: Reporting to the Associate Director of Accessibility, the Accommodations Assistant is responsible for the support and coordination of tasks that pertain to students with disabilities and their academic, campus life, and testing accommodations. The Accommodations Assistant will provide support for office operations, academic accommodations, and exam proctoring procedures and policies. The Accommodations Assistant will ensure integrity and consistency in exam proctoring processes and all operations and procedures of the Office of Accessibility.

KNOWLEDGE AND SKILLS NEEDED: Strong interpersonal, communication, and organizational skills are required. Must be proactive, possess strong attention to detail, and effectively prioritize and manage multiple tasks. Must demonstrate respect for and sensitivity to individuals with disabilities.

Knowledge/proficiency in standard computing applications (e.g., MS Office), as well as with network applications/tools (e.g., Outlook, etc.); knowledge of AIM preferred

Ability/willingness to acknowledge and comply with ADA (Americans with Disabilities Act) and corresponding legal rulings.

Knowledge/proficiency with various software/tools required to support the student educational program, as well as a willingness to learn about and implement new technologies as needed to support the students.

EDUCATION: Ideal candidate will have a background in working with students seeking academic accommodations due to accessibility-related issues. Bachelor’s degree required.

EXPERIENCE: Working with college students and/or students who are at greater risk for struggling academically. Knowledge in the management and maintenance of confidential student records.

REPORTS TO: Associate Director of Accessibility, Office of Accessibility.

ESSENTIAL FUNCTIONS:

Supports students with disabilities accommodation processes and procedures, including how to request accommodations and schedule exams with the Office.

Monitor and respond to email and phone inquiries regarding the aspects of exam administration and other relevant manners

Correspond with students and faculty regarding scheduling exams

Correspondence with faculty, staff, and students on all aspects of the provision of accommodations.

Greet students and faculty and staff; provide additional front-line support to the Office, including proctoring exams, securing notetakers, and managing alternative format materials.

Assist the Associate Director and office staff with the coordination and preparation of exam proctoring, maintain oversight and consistency for exam policies and procedures to uphold exam integrity and support all other functions of the office.

Provide additional support for readers and scribes if needed for exams.

Maintain electronic data-keeping utilizing AIM

Provide administrative support for faculty and students in completing the accommodations request process and in completing exam accommodation agreement forms

Represent the Office of Accessibility via courteous, efficient and professional behavior; uphold the utmost respect for student/family privacy and confidentiality.

Disseminate information that requires knowledge of specialized processes related to disability issues and accommodation requests, as well as University policies and procedures.

Provides excellent customer service and front-line support for students, faculty and staff, for information regarding the processes and procedures of the Office.

Troubleshoot technology issues for students taking exams in the Office of Accessibility.

UNUSUAL WORK CONDITIONS:

High exposure to confidential information

Anticipated hours are 9:30 am to 5:30 pm but the position may require some evening and/or weekend hours.

This position is based at Fairfield University’s Fairfield, CT campus and is not eligible for immigration assistance.

Category:Academic - Staff

Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate.

*Disclaimer

The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice.

All offers of employment are contingent upon a satisfactory background check.

Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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