Catering Captain

Duration: 6 month contract

Location: San Francisco/Bay Area

Pay: $36.50/hr

Key Responsibilities

Concierge Order Experience

(EOQ: ~25 orders per week per person)

Coordinate orders with clients

Build catering orders for external approval

Place orders and support order adjustments

Merchant Order Management and Rapid Acquisition

(EOQ: ~15 orders per week per person)

Coordinate orders with merchants outside our current product scope

Work with merchants to ensure orders meet client needs (e.g., enough food)

Enable catering orders from merchants not previously onboarded into our LO program

Delivery Support

(EOQ: ~5 orders per week per person)

Act as client-facing representative of the company; accompany delivery drivers on high-stakes orders

Provide additional support beyond delivery driver scope (e.g., purchasing last-minute utensils)

Support training and onboarding of new delivery drivers into the catering program

Core Job Requirements

Client-facing experience (restaurant, catering, or account management is a plus)

Ability to solve problems quickly and effectively

Strong work ethic, flexible schedule, and a bias toward action

Strong written and verbal communication skills

Detail-oriented with an eye for design (e.g., order setup and menu presentation)

Other Requirements

Access to a car

Must be within driving distance of the San Francisco metro area