HIMCO Hauling is looking for an experienced Dispatcher to join the team at our hauling location in the Elkhart, Indiana.
DUTIES AND RESPONSIBILITIES: * Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
* Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage.
* Assisting driver(s) when a pick up or delivery is in question before servicing.
* Scheduling and dispatching work to various employees and departments throughout the day.
* Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
* Delivers services to customers in a manner that promotes goodwill.
Interacts with customers daily.
* Work in a fast paced, cooperative, high call volume environment.
Solicit sale of new or additional services.
* Other job related duties as assigned.
MINIMUM JOB REQUIREMENTS: * High school diploma or equivalent preferred.
* 2 years of Dispatcher experience in a transportation or logistics atmosphere preferred.
* Excellent organization and communication skills, both orally and written.
What you'll get from us: * Competitive Compensation * 401(K) with company match; let us help you save for your future * Healthcare; Medical, Dental, Vision * Perks, perks, perks!
Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund * Insurance: Life, Short Term/Long Term Disability Waste Connections is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.