Account Manager

Bring your experience, your professionalism, and your competitive energy to an expanding IT/Managed Service provider that is looking for explosive business growth. We are seeking a technical account manager with or without direct experience in the IT industry. We offer a highly competitive compensation program with base salary plus bonuses based on revenue growth of Managed Service agreements, projects, and labor. In addition our benefit packages includes 401k with matching, Health and Dental Insurance, and a Flexible Spending Account.

What Makes for a Great Candidate:

Proactive, self-starter attitude

Excellent communication skills

Hunger to develop relationships and sell

Ability to work in a fast-paced environment with quickly changing priorities

Desire to learn and grow with consistent industry-training

Technical awareness and a love for the use of technology to advance business

Essential Duties and Responsibilities

Coordinate all aspects of service provided within the Managed service agreements

Coordinate with our engineering team and solution architects to design and develop innovative solutions to customer requirements

Attend or conduct Technology Business Reviews with managed accounts as needed.

Perform Full Network Evaluation for all managed service accounts

Attend any daily, weekly, and/or monthly meetings with Sales Manager and/or CEO

Resolve critical issues with any client relationships including issues with Accounting, Service, Sales, and Projects

Client trainings if necessary

Participate in ongoing strategy meetings

Attend Intelice sponsored industry, charity, educational events or training events

Keep up to date on industry related news and technology

Conduct client onboarding meeting as per the Perfect Client Experience

Update CRM opportunities and sales funnel daily

Develop & maintain relationships with Managed Service clients and prospects

Attend relevant project meetings.

Assist in any past due collections needed for Managed Service clients.