Inside Sales Engineer

Job Description

Job Overview:

The Inside Sales Engineer will act as a technical expert and sales support specialist, bridging the gap between the customer and our engineering team. The ideal candidate will have a strong technical background with proven experience in municipal water and or manufacturing, excellent communication skills, and a proven ability to drive revenue by understanding customer needs and providing tailored solutions.

Key Responsibilities:

Sales Support & Customer Engagement

Serve as the primary technical resource for the sales team, addressing technical inquiries and providing accurate, timely information.

Understand customer requirements, recommend appropriate products or solutions, and provide detailed proposals and quotations.

Collaborate with the outside sales team to develop and execute strategies for new business opportunities.

Proactively engage with customers to build relationships, address concerns, and identify opportunities for upselling or cross-selling.

Technical Expertise & Solutions Development

Provide pre-sales and post-sales technical support to customers and internal teams.

Interpret customer specifications and technical drawings to identify suitable products or solutions.

Develop customized solutions based on client needs, including product configuration, system integration, and value-added services.

Stay updated on product advancements, industry trends, and competitive offerings to ensure the best possible customer solutions.

Documentation & Reporting

Prepare technical documentation, pricing, and proposal presentations for customer meetings.

Maintain accurate records of customer interactions, sales activities, and opportunities in the CRM system.

Contribute to regular sales forecasts and reports to monitor performance against targets.

Qualifications:

Minimum 4 years in a technical sales or sales engineering role.

Bachelor’s degree in engineering, Technical Sales, or a related field. Equivalent experience may be considered.

Technical Knowledge: Strong understanding of capital equipment, sales and sales cycle, and manufacturing/fabrication

Sales Acumen: Demonstrated success in driving revenue growth and meeting/exceeding sales targets.

Communication Skills: Exceptional verbal and written communication abilities with a focus on customer engagement.

Tools Proficiency: Experience using CRM software (e.g., SAP, Salesforce) and technical drawing tools (e.g., AutoCAD).

Must possess valid driver’s license

Willingness to travel 25% of the time

Key Competencies:

Strong problem-solving and analytical skills.

Ability to work independently and as part of a collaborative team.

Excellent time management and multitasking abilities.

Customer-focused mindset with a commitment to delivering superior service.Company Description

With more than 700 employees worldwide, Rodney Hunt Inc is one of the largest flow control product manufacturers in the world with a strong local presence and international presence. We operate worldwide with offices in Austria, Hong Kong, India & the United States. We are an ISO 9001 company and have been in continuous business for 175 years. As an industry leader in the flow control solutions market, Rodney Hunt offers challenging careers across various business and technical functions in diversified national and international markets. Our careers provide opportunities for all kinds of talent, from those in the early stages of their career all the way to experienced professionals.

Full-time