Payment Processor II

Job Description

The Payment Processor II obtains tax bills and amounts from multiple tax authorities nationwide and provides the information to the client. The role balances client payments and prepares payments in bulk to ship to the tax authorities on behalf of LERETA clients.

Reviews agency websites, make/receives phone calls or review internal tax reports to identify the tax amounts that need to be procured/paid and report the findings to the client in a timely manner

Balances client returns and assists with matching payment checks to vouchers/bills then prepares the packet for shipping to the appropriate tax authorities

Procures tax status for various properties / accounts according to department policies and procedures in accordance with the Service Level Agreements (SLA’s)

Tracks and maintains daily production / workflow and accuracy expectations data in order to submit a status report to management on a daily basis

Performs basic clerical duties such as copying, scanning and filing of property tax and other documentation

Initiates and submits check requests for agency fees and penalties

This position will perform other duties as assigned based on the needs of the department

Core Competencies

Ability to be extremely detail-oriented to ensure accuracy and avoid penalties and loss properties for LERETA and/or the client

Ability to work in a high-volume, fast-paced environment and effectively prioritize a varied workload between multiple systems and customers

Excellent time management and organizational skills

Ability to effectively conduct searches via the internet

Strong verbal and written communication skills

Professional and courteous with both internal and external customers

Ability to respond with urgency to team and management requests / reports

Required Education & Experience

High School Diploma or equivalent

Proficiency with Microsoft® Office Excel, Outlook and Word

Typing speed of 35+ wpm (minimum)

Minimum of 1-year mortgage servicing experience; specifically, in the procurement and payment of property taxes

1+ years clerical and/or office experience

Excellent mathematical and analytical skills

Company Description

Since 1986 LERETA's nationwide team of real estate tax and flood professionals has provided the mortgage and insurance industries the fastest, most accurate and complete access to property tax and flood information across the nation. LERETA is an industry leader with an enormous focus on technology, innovation, and commitment to service excellence.

Full-time