Program Manager Insurance

Job Description

Neighborhood Housing Services of Brooklyn CDC, Inc.

JOB DESCRIPTION

JOB TITLE: Program Manager - Insurance & Resiliency Services – Full Time / Exempt

REPORTS TO: Director of Operations

Overview: The Program Manager manages, coordinates, markets, and administers a comprehensive insurance educational program. S/he develops strategies to integrate insurance education initiatives into existing NHS programs and services.

1. The Program Manager brings educational resources to program staff and the organization.

S/He develops training opportunities and schedules training workshops for lending, homeownership, marketing, and other staff. S/He organizes and attends external or internal training workshops.

2. The Program Manager develops coordinates and maintains the successful integration of insurance initiatives into NHS existing programs and services

Program Manager assists program staff in developing relationships with insurance companies and insurance agents.

3. The Program Manager markets NHS’ programs.

The Program Manager works with NHS staff to develop the insurance program. S/He makes recommendations on how NHS and the insurance industry can assist the community residents to participate in the conventional market

4. . The Program Manager coordinates insurance informational seminars

The Program Manager meets with various professionals to prepare educational materials for clients. S/He ensures that insurance topics are included in the lending, home buyer, homeowner, home maintenance and individual counseling, lectures, classes, seminars, workshops, and club meetings.

5. Program Manager educates clients to help them meet their homeowners’ insurance responsibilities and assists clients through the process of obtaining adequate insurance.

The Program Manager educates the client on the importance of insurance and safeguarding his/her investment. S/He maintains records of sessions held and the results of those efforts

6. The Program Manager is a conduit for information about insuring a home.

The Program Manager maintains an insurance information database and records all insurance activities. S/He also ensures that all the activities are reported to the Counselor Max System on a timely basis

7. Program Manager conducts one-on-one counseling session with homeowner

The Program Manager will discuss with the homeowner the measures in the resiliency audit in terms of their value both in mitigating damage from future flooding and in reducing flood insurance cost.

Qualifications: Degree and/or experience in insurance services, social service work, housing counseling, strong administrative, interpersonal, marketing, sales, and presentation skills required; proficient in the use of computer software. Bilingual is a plus.

Closing Date: June 5th, 2025

Full-time