Server/Beer Tender

Job Description

Route 30 Brewing is committed to providing superior quality and unparalleled customer service in all aspects of our business. We believe each employee contributes to the success and growth of our Company. We are looking for driven and experienced individuals with a passion for craft beer to join our team at our newest location.

Server

Compensation- $16.50 per hour (plus tips)

Job Summary: Our Front of House team members are an integral part of our brewery. As a server, you will guide guests through an incredible experience in our taproom by providing complete table service in an open-seating, fast paced environment. Our ideal candidate is knowledgeable, driven and attentive.

Responsibilities:

· Be an ambassador of Route 30 Brewing, understanding that you are the face of the company and must represent what Route 30 stands for in every interaction you have with customers and in everything you do both inside and outside of the taproom

· Uphold customer service standards, creating a welcoming and safe environment for all patrons

· Greet and interact with guests in a polite and respectful manner

· Provide complete table service in an open-seating, fast pace environment

· Demonstrate extensive knowledge of our food and beverage offerings, craft beer styles, hop flavor profiles and current craft beer trends

· Educate guests on our products, company culture and brewing process

· Serve alcohol responsibly by adhering to all Company policies, and Local, State, and Federal regulations concerning the sale of alcohol.

· Follow all Front of House SOPs

· Build relationships with guests through exemplary customer service

· Maintain a clean environment

Qualifications:

· Knowledge and/or capability to navigate POS system (Toast)

· Must be 21 years of age or older

· Team-Oriented: Stands for teamwork and is ready and willing to jump in to help others

· Minimum 1 year relevant full-service restaurant service experience

· Must be a motivated, self-starter with a hard working, driven attitude

· Availability to work 3-4 shifts per week including mornings, nights, and weekends

Exceptional interpersonal skills and the ability to work effectively with individuals and groups at all organizational levels

Impeccable customer service skills and a desire to interact with a wide range of individuals with varying levels of beer knowledge

Ability to multitask and prioritize responsibilities in a fast-paced environment

Desire to learn about craft beer and quality standards, including draft maintenance

Must be able to walk, sit, stand, crouch for extended periods of time.

Preferred Qualifications:

· Cicerone Certified

· Proof of Completion of RBS certification through ABC

· 1 year experience in a brewery/taproom

Benefits:

· 401K with company match

· Employee Discounts on food, beer and merchandise

· Opportunity to participate in beer festivals and marketing campaigns

Part-time