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Benefits Customer Service Representative (CSR)

Company:
A-Line Staffing Solutions
Location:
Pittsburgh, PA, 15222
Pay:
16.50/hr
Posted:
May 15, 2025
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Description:

A-Line staffing is hiring for a Remote Benefits Customer Service Representative in Pittsburgh, PA

Brittney Blackman

Benefits Customer Service Representative Summary and Highlights:

This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs

Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance

A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Benefits Customer Service Representative Details:

Location: MUST live within 2 hours of Pittsburgh, PA 15222

On-site 1st day before going remote start date TBD

Payrate: $16.50/hr

Required Availability: Mon-Fri only hours vary, 8-hour shift between 8a-9p some OT required

32 to 40 hours per week

OT hours may run as late as 11p

Benefits Customer Service Representative Responsibilities :

Adhere to all pertinent local, state, and federal pharmacy regulations.

Perform sanitation and maintenance of the cleanroom area.

Perform sanitation, maintenance, and tracking of infusion equipment.

Perform pharmaceutical infusion compounding activities. Participate in pharmacy quality control and performance improvement activities.

Perform pharmacy inventory control.

Follow all applicable government regulations including HIPAA.

Other duties as assigned; Job duties may vary by location.

Benefits Customer Service Rep Requirements:

Verifiable High School Diploma or GED is required

Attendance mandatory for first 90 days

Call center experience required

Strong computer skills required

Strong problem solving skills required

Must have a private/quite workspace with internet connection

MUST live within 2 hours of Pittsburgh, PA 15222

MUST be available for after hours OT

Brittney Blackman

Outbound Calls, Claims, CSR, Call Center, Inbound Calls, Customer Service Representative, Healthcare, Inbound, Outbound, Benefits, Medical Terminology, Patients, Healthcare Call Center, Calling, Medical Benefits, Health Services, Provider Services, Patient Services, Medical CSR, HIPAA, Spanish Speaking, French Speaking, English Speaking, Bilingual, Confidential Data, Customer Services, Translation, Compliance, Build Rapport

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