Court Administrative Specialist

Position Description

The Seattle Municipal Court's (SMC) mission is to provide a forum for people to resolve alleged violations of the law in a respectful, independent, and impartial manner. The Court is dedicated to advancing social justice issues by supporting personal, structural, and systemic change in our community, and building a diverse workforce. The Court works collaboratively to realize the City's vision of racial equity by participating in the City of Seattle's Race and Social Justice Initiative (RSJI). SMC is a highly innovative and progressive court with a community-based approach to judicial administration.

The Infractions Division is a unit of Court Operations. The Courtroom Support team has two primary functions: courtroom customer service and case preparation, which take place behind the scenes providing administrative support to the Magistrates by preparing documents for scheduled hearings.

The Magistrate Operations team is currently accepting applications from qualified candidates for one, full-time Court Administrative Specialist position (AS1). Candidates with the ability to effectively work with multicultural communities, who are committed to providing high quality customer service to all people, are encouraged to apply.

YOU WILL BE MOST SUCCESSFUL IN THIS POSITION IF YOU:

Are passionate about public service and playing a part in the justice system Have worked in a fast-paced collaborative work environment

Enjoy providing excellent service to internal and external customers

Enjoy learning new systems

Use Outlook, Word, Excel, and database computer programs with intermediate proficiency.

Remain calm, positive, and have a sense of humor while working in a sometimes tense environment.

Job Responsibilities

Administrative Support

Perform clerical support tasks such as completing reports, scanning, photocopying, filing, and archiving court documents.

Monitor supply inventory, order supplies, and help maintain department printers and copiers.

Assist in training other court employees and actively participate in meetings/events.

Process incoming paperwork and electronic documents

Issue subpoenas for contested infraction hearings,

Schedule hearings in the Court's case management system(C Track )and electronically collect and process information for court calendars

Database Administration

Accurately maintain and update court docket and customer information in the Court's case management system.

Process waivers of Contested Settlement Hearings.

Apply court policies and procedures, city and state codes,and other regulations.

Customer Service

Provide general court information to citizens regarding Court functions.

Identify, research, and resolve customer complaints and document errors

Provide a high-level of customer service to diverse citizens and defendants, to include requesting interpreters when needed.

Be an active listener and utilize good communication skills.

Check customers in and out of infraction hearings in the courtroom. (Some hearings are in person; most are via telephone (WebEx).

Qualifications

Minimum Qualifications:

1+ year of clerical support experience, which includes intermediate technical skills with Microsoft Office.

Additional Information

Who may apply

This position is open to all individuals whose experience; skills and abilities are aligned with the qualifications as presented above. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, medical condition, or pregnancy. The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experiences.

Why Work at the City

The City of Seattle recognizes every City employee must play a role in ending institutional and structural racism. Our culture is the result of our behavior, our personal commitments, and the ways that we courageously share our perspectives and encourage others to do the same. To cultivate an antiracist culture, we seek employees who will engage in the Race and Social Justice Initiative by working to dismantle racist policies and procedures, unlearn the way things have always been done, and provide equitable processes and services. If you share these values and meet the qualifications for this position, we invite you to apply.

Hiring Process

In addition to completing your online application, the following attachments are for your application to be considered complete:

Resume

Cover Letter describing how your skills and experience align with stated job responsibilities and qualifications and how you would apply them to advance and support the court’s RSJI mission.

Salary

The full salary range for this role is $31.93 - $36.92 per hour. New employees begin at Step 1 of the pay progression, which is $31.93 hourly. Current City employees starting rate of pay will be based on Personnel Rules regarding promotions.

Work Environment

This position allows for the flexibility of a hybrid work schedule. Individual schedules will be agreed upon by the employee and their manager.

Benefits

The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. Additional information about employee benefits is available on the City's website at:

Additional Information

A job offer is contingent upon successfully passing the court's background check. The background check includes a criminal history background review, fingerprinting, and reference checks.

This is a full-time position, working 40-hours per week.

For more information, visit

If you have any questions, please contact Pharez Freeland at