Desktop Support Technician

Job Description

Direct Hire - Desktop Support Technician

Monday-Friday – 40 hours per week

Benefits including Medical, PTO, 401 K

Annual Salary - $42,000-$45,000

Onsite Desktop Support Technician - Direct Hire

Immediate need for an Onsite Desktop/End User support Technician,

Candidates should have 2 years of Desktop support experience.

Skill set should include: Windows 10, imaging, deployments, HW Break/Fix on desktops and laptops, End User Support, MS Applications, remote tools, ticketing systems and good communication and documentation.

Job Description

Advising staff on appropriate procedures for directing their IT-related queries and recommendations.

Receiving and documenting requests for support.

Deciding on the most suitable ways of providing aid.

Delivering IT and related assistance upon request, or as you deem suitable.

Configuring new desktops, routers, modems, and similar devices.

Performing routine inspections and upkeep of existing installations.

Updating computer operating systems and other important software, as needed.

Substantiating requests for hardware and software purchases and upgrades, if appropriate.

Providing suggestions on appropriate training for staff.

Requirements

Education and Experience:

Typically requires technical school certification or equivalent of 1-2 years of relevant experience

Knowledge of relevant software and hardware systems

May require additional customer-specific certifications or training as required

Skills:

Excellence in communication and customer-facing skills

Strong oral, written and interpersonal skills

Ability to follow instructions and processes with minimal instruction

Ability to lift and or move various computer equipment up to 50 lbs.

Must own a basic repair kit

Additional requirements may exist if offer of employment is extendedCompany Description

F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.

WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

Full-time