Salesforce Program Manager-Remote

Title: Salesforce Program Manager-Remote

Location: Remote

Length: Long term

Restriction: W2 or C2C

Description:

Interview Type: Webcam Interview *** Remote 37.5 hours per week

Short Description:

Program Management staffing support for implementing and supporting a Salesforce applications development pipeline leveraging Scaled Agile Framework for Enterprise principles.

Job Description:

MPORTANT:

This is a HIGHLY visible role.

Candidates MUST have exceptional communication skills and attention to detail.

Candidates MUST have experience as an established PROGRAM Management as this resource will be building out the Agile SAFe Practice within the agency.

Candidates MUST also have the specific experience working as a PROJECT Manager utilizing SAFe practices supporting Salesforce application development projects.

If your candidate does not have this specific experience and exceptional communication skills DO NOT submit them for the position.

Submittals :Each vendor gets ONE submittal for this position. Please take the time to ensure you are submitting your BEST possible candidate. You cannot swap out a submitted candidate with someone else after the original submittal is completed. We can see if that happens and will not consider your candidate if it is a replacement for the original one submitted.

Responsibilities include:

Coordinate with key stakeholders to assess and align management, business and IT resources required to meet requirements and deliverables for medium to large scale projects within the DHHS salesforce Portfolio.

Train and Coach agency staff and team members on agile and Scaled Agile Framework for Enterprise (SAFe) practices.

Develop project plans, with defined timelines, deliverables, etc. to effectively and efficiently meet requirements that insure successful completion of deployments and implementation of IT solutions for program and agency wide projects.

Capture and report required program management metrics

Monitor project milestones to ensure alignment with defined timelines and deliverables.

Actively manage multiple DHHS program portfolio activities running in parallel.

Monitor and, where necessary, recommend courses of action for any portfolio project activities that are at risk, deficient or not compliant with regulations or requirements.

Schedule, facilitate and document results of project meetings, work sessions, etc.

Provide scheduled and ongoing reporting to key stakeholders on project status, milestones, and deliverables.

Engage key stakeholders when portfolio project deliverables are at risk and recommend courses of action required to mitigate project risk.

Collaborate with State agency and DoIT project managers to develop, monitor and report on various project within the pipeline portfolio.

Facilitate scrum of scrums across multiple teams working with the same salesforce Organization

Skills and Technologies:

SalesForce, Agile SCRUM. Scaled Agile Framework for Enterprise (SAFe) Additionally, Copado experience preferred.

5+ years of experience as a Lead Analyst, Admin, or Developer.

4 years of experience in Agile and SAFe Methodology.

4 years of Program Management experience.

4 years of Project management experience.

4 years of experience with customer relationship management processes and systems.

Excellent oral and written comprehension/communication skills.

Very strong presentation and negotiation skills.

Strong analytical, troubleshooting, and problem solving skills.

Ability to lead and prioritize workload to meet deadlines for the team.

Salesforce Administrator certification required.

Highly Preferred experience: Copado, Public Sector Solutions

Required Skills:

Established experience as an IT PROGRAM Manager 4 Years

IT PROJECT Management experience 4 Years

IT PM experience specifically using Scaled Agile Framework for Enterprise (SAFe) Methodology 4 Years

IT PM experience with customer relationship management processes and systems 4 Years

Exceptional oral and written comprehension/communication skills and attention to detail are CRITICAL for this role 4 Years

Experience with Salesforce application development projects 4 Years

Salesforce Administrator certification (dates certifications were obtained must be listed on resume) 4 Years

Agile SCRUM 5 Years

Prior technical experience as a lead analyst, admin, or developer. 5 Years

Highly desired Skills:

Copado 3 Years

Desired Skills:

Salesforce Public Sector Solutions (PSS)