Customer Support

We are looking for a calm and capable Female Candidate. As a Business Support Coordinator assistant, the candidate will be responsible for providing exceptional support to the team, She will be handling customers, resolving their queries, and ensuring a positive customer experience, and report the daily update to the Senior.

Key Responsibilities:

- Respond to customer inquiries via phone or chat in a timely and professional manner.

- Resolve customer complaints and issues efficiently and effectively

- Align team to resolve Customer Complains.

- Escalate complex issues to senior team members or other departments as necessary

- Collaborate with other teams to resolve customer issues and improve overall customer experience

- Ability to perform as per instructed by the seniors, and compete the given tasks efficiently.

Requirements:

- Must be graduated and have good command in English Language.

- Excellent communication, listening, and problem-solving skills

- Proficiency in MS-Office

- Ability to work as per instructed by Seniors.

Please apply only if you meet the requirements