User Support Technician

Description:

•Job Title: User support technician NOC Code: 22221

•Employer details: Alberta Research Center

Job details

•Location: 354295 112 St East, Aldersyde, AB, T0L 0A0

•Salary: 36.00 hourly / 34 to 40 hours per Week

•Terms of employment: Permanent employment: Full time

•Vacancies: 1 ( One)

•Languages: Fluent in English

•Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or Any any Bachelor's Degree or Minimum One year of same field experience

•Experience: 7 months to less than 1 year

•On site: Work must be completed at the physical location. There is no option to work remotely.

Responsibilities:

•Give access to computer networks

•Report on the performance of computer systems and networks

•Respond to users experiencing difficulties with computer

•Collect, organize and maintain a problems and solutions log for use by other technical support analysts

•Supervise other technical support workers in this group

•Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

•Perform Web-server backup and recovery operations

•Provide customer service

•Manage incidents

Additional information:

•Security and safety

•Criminal record check

Benefits:

•Free parking available

•Learning/training paid by employer

•Wellness program

How to apply?

By email:

Must include cover letter in your application.

Additional Notes: All applicants will have an opportunity to get on job training after hiring.