Customer care executive

Improving customer service: Identifying areas for improvement and working to improve customer service

Creating a pleasant work environment: Ensuring a positive work environment for the customer support team

Customer support executives should have excellent communication skills, including the ability to read, write, listen, and communicate clearly. They should also have a thorough understanding of the products and services offered by the company.

Review platforms are growing in popularity and more consumers are relying on other people's opinions/experiences