Customer care executive

Building relationships: Ensuring a positive experience for customers and building strong customer relationships

customer care executive, also known as a Customer Care Representative (CSR), is the primary point of contact for customers. Their responsibilities include:

Customer support: Handling customer inquiries and complaints, and providing information about products or services

Communication: Interacting with customers via phone, email, social media, and in person

Building relationships: Ensuring a positive experience for customers and building strong customer relationships

Representing the brand: Embodying the values and ethos of the brand in every interaction