Technical Writer- Primarily remote

Title: Technical Writer- Primarily remote

Location: Harrisburg, PA, United States

Length: Long term

Restriction: W2 or C2C

Description:

*** Very long term project; Long term usually goes for 3+ years*** Webcam interview; ***primarily Remote; must pick up laptop in person and visit onsite as needed*** 37.5 hours per week ***

OBJECTIVES OF ENGAGEMENT

The primary objective of this engagement is for the selected candidate to serve as the Technical Writer 2 for the EDW, supporting the analysis and reporting needs of the DOH and DDAP, the existing EDW, as well as the design and construction of the new EDW in Azure.

The Technical Writer 2 is an advanced level resource with specialized knowledge and experience in requirements analysis and documentation and coordinating communications and project tasks, while acting as liaison between customer program areas and the EDW team. This position develops and maintains user, business requirements, technical documentation and project process documentation in support of the EDW production systems and projects. This position understands the users view and technical concepts of applications and provides expertise structuring procedures in a logical sequence.

This position will work with public health professionals, business analysts, application developers, database, and system administrators to achieve project objectives including delivery dates, cost objectives, quality objectives, and program area customer satisfaction objectives. There are several exciting projects underway, including moving the data warehouse into Azure, the Department of Health’s Data Modernization Initiative, and the Reporting Hub.

OPERATIONAL REQUIREMENTS

The selected candidate must adhere to the following operational requirements:

Complete weekly timesheet reporting in PeopleFluent/VectorVMS by COB Friday.

Complete weekly project status updates in Daptiv when necessary.

Provide weekly personal status reporting by COB Friday submitted on SharePoint.

Publish and present design reports, maintain documentation on project SharePoint sites.

CONTRACTOR SKILLS AND EXPERIENCE REQUIREMENTS

REQUIRED SKILLS:

Maintains documentation libraries, templates, quality standards. Makes recommendations to the team on improving documentation

Organizes and prepares work effectively to facilitate proactive resolution of problems, rather than reactive. Prepares accurate estimates for documentation requests and activities

Ability to balance work between multiple projects and possess good organizational skills

Ability to present complex technical concepts and data to a varied audience effectively

More than 5 years of relevant experience

PREFERRED EXPERIENCE:

Experience working in the public health or healthcare industry with various health applications and data.

Required Skills:

Experience with eliciting, analyzing, specifying, and validating the business needs of stakeholder business units 5 Years

Experience conducting interviews to gather customer requirements via workshops, questionnaires, workflow storyboards, use cases, scenarios, etc. 5 Years

Develops, enhances, and maintains user and technical documentation for multiple applications 5 Years

Experience translating customer requirements into functional and technical requirements in a clear manner 5 Years

Experience with creating process models, specifications, diagrams, wireframes, and charts to provide direction to the development team 5 Years

Experience communicating, coordinating, and performing as liaison between stakeholder business units and the development team 5 Years

Ability to balance work between multiple projects and possess good organizational skills

Ability to work and communicate collaboratively and effectively with colleagues, and as a member of a team

Ability to present complex technical concepts and data to a varied audience effectively

Highly desired Skills:

Experience working in the public health or healthcare industry with various health applications and data.