Warehouse Administrator No Experience

Sales & Dispatch Duties:

Prepare pro-forma invoices and quotations for customers and send it to the customers once approved by regional manager or internal sales administrator;

Assist in creating sales orders accurately and efficiently;

Dispatch and follow up on sales orders, ensuring that goods are not released without correct proof of payment;

Liaise with the warehouse as to the estimate time of arrival (ETA) for backorders, always keeping the customer informed.

Sales

Make outbound lead generation calls to prospective and existing customers to create new sales;

Contact customers who have referred clients to us and thank them;

Respond to phone, fax, email and web queries within 2 hours;

Draft and complete quotes in line with quality management system;

Follow up with the customer within 24hrs of sending the quotation;

Check stock availability when quoting products and take cognisance of availability in your region;

Report your progress on weekly call sheets and activity logs;

Participate in investigating and resolving customer queries.

Administration

Order office and warehouse stationary;

Receipting of incoming stock;

Assist with ordering of stock levels at Mandoval;

Processing invoices for payments;

Stock counts;

Arrange with suppliers on services supply;

Petty Cash control and recon;

Cash recons;

Issue out stock;

Banking;

Maintain customer files in an orderly manner in line with the quality management system;

Provide administration support.

Health and Safety

Commit to compliance with all required health and safety regulations;

Ensure to a clean and safe working environment.