Customer Service Appointment Setter

Overview We are seeking a motivated and knowledgeable Appointment Setter to join our dynamic team. In this role, you will be responsible for educating potential customers about solar energy solutions and guiding them through the purchasing process. Your primary focus will be on creating appointments, conducting consultations, and providing exceptional customer service to ensure a seamless transition to solar energy. This position offers an exciting opportunity to contribute to the growing renewable energy sector while helping customers save on their energy costs.

Responsibilities

• Engage with potential customers in person/by phone, through various channels like online and at community events

• Conduct thorough assessments of customer energy needs and provide tailored solar solutions.

• Educate customers about the benefits of solar energy and how it can impact their utility bills.

• Maintain a high level of customer satisfaction.

• Utilize Salesforce or similar CRM tools to manage leads, track sales progress, and maintain customer relationships.

• Collaborate with team members to develop effective sales strategies and share best practices.

• Stay informed about industry trends, market conditions, and competitor offerings to enhance sales efforts.

Skills

• Excellent communication skills are preferred

• Strong leadership abilities with a focus on motivating and guiding team members.

• Proficiency in Salesforce or similar CRM software for managing customer interactions.

• Experience in door-to-door sales is highly desirable.

• Multilingual skills are a plus, enabling effective communication with diverse customer bases.

• Excellent negotiation skills.

• Strong customer service orientation.

Join us as we work towards a sustainable future by promoting clean energy solutions!

Job Type: PT/FT

Benefits:

• Flexible schedule

• Opportunities for advancement w/in 3-6 months

• Professional development assistance

• Referral program

Compensation Package:

50K-100K YRLY