We are looking for a highly motivated and customer-oriented Live Chat Specialist to join our team at TEC ACCUTITE. This is a work from home position that offers flexibility and the opportunity to provide exceptional customer service through live chat support. The ideal candidate will have excellent communication skills, be detail-oriented, and thrive in a fast-paced environment.
Responsibilities:
Respond to customer inquiries and provide support through live chat
Assist customers with product information, troubleshooting, and order processing
Manage multiple chat sessions simultaneously while maintaining a high level of professionalism
Escalate complex issues to the appropriate department for resolution
Maintain accurate records of customer interactions and transactions
Qualifications:
Previous experience in customer service or a similar role
Excellent written and verbal communication skills
Ability to multitask and prioritize in a fast-paced environment
Strong problem-solving skills and attention to detail
Proficient in Microsoft Office and live chat software
If you are passionate about providing exceptional customer service and enjoy working from the comfort of your own home, we would love to hear from you! Apply now to join the TEC ACCUTITE team as a Live Chat Specialist.