Live Chat Support

Job Summary

We are looking for a dedicated Live Chat Specialist to join our team. In this role, you will be the first point of contact for our subscribers, providing real-time assistance through live chat. Your primary goal is to deliver exceptional customer service. This is a fully remote role with rotating shifts.

Key Responsibilities

•Respond to customer inquiries via live chat promptly and professionally.

•Maintain a high level of customer satisfaction by replying in time about the customer request.

•Stay up-to-date with company policies, procedures, and product knowledge.

•Identify opportunities to improve customer experience and share feedback with the team.

Qualifications

•Proven experience in a customer service role (experience in live chat industries is a plus).

•Excellent written communication skills.

•Ability to multitask and manage multiple chat sessions simultaneously.

•Availability to work flexible shifts, including weekends or evenings, if required.

•Familiarity with chat platforms.

What We Offer

•A competitive fixed salary with commission-based bonuses.

•Flexible working hours and the ability to work fully remotely.

•Opportunities to grow and develop professionally.

•A fun and supportive team environment.

Thank you for checking our job advertisement!

We look forward to your application!

ASTZ Group Recruitment Team