Power BI & Data Analyst (JB5089)

Power BI & Data Analyst (JB5089)

Fully remote for applicants currently living in Gauteng

R38 000 to R40 000 a month CTC

Permanent

A dynamic Retail Services Company is seeking a skilled Power BI & Data Analyst to enhance customer engagement and business operations through data visualization, reporting, and analytics. This role involves consolidating data from multiple sources, analysing trends, and providing insights to drive strategic decision-making and operational efficiency. The ideal candidate should have experience in Power BI, Tableau, Excel, and data modelling, with strong analytical and problem-solving skills

Minimum Requirements:

Degree-level education (Relevant to position)

Minimum 3 years' experience in data visualization and analytics, working with businesses to improve strategies, operational efficiency, and performance (retail experience preferred)

Experience consolidating data from multiple sources

Internal and external stakeholder management to achieve business objectives

Proficiency in Power BI or Tableau (strong knowledge and experience required)

Advanced Microsoft Excel skills (certification or demonstrable experience preferred)

Proficiency in Microsoft PowerPoint (ability to summarize data analysis for effective communication)

Microsoft Word proficiency for report writing

Knowledge of business models, preferably in retail

Data modelling skills (advantageous)

Strong analytical, critical thinking, and problem-solving skills

Ability to interpret, evaluate, and analyze data to identify trends and solutions

Ability to present insights and analysis to internal and external audiences

Strong organizational, planning, and time management skills

Ability to work under pressure, manage workload fluctuations, and meet deadlines

High level of accuracy and attention to detail

Precise, structured, and disciplined approach to tasks

Results-driven with a proactive mindset to drive continuous improvement

Flexible and adaptable with the ability to self-correct

Ability to work independently without close supervision and as part of a team

Strong interpersonal skills with a customer-oriented approach

Effective written and verbal communication skills

Ethical, honest, and disciplined in professional conduct

Duties and Responsibilities:

Generate reports using Power BI and other BI tools for the UK/Europe customer base and adhoc reporting requests

Develop new reports using datasets provided by the Data Team

Analyze data trends and insights to support revenue growth and customer satisfaction

Identify business impacts resulting from operational and strategic changes

Provide data insights for performance KPI measurement

Prepare reports for weekly, monthly, and annual governance meetings, collaborating with the Customer Engagement Team

Ensure data accuracy and integrity, investigating and reporting inconsistencies to IT and management

Support business case preparation with relevant data and insights

Conduct in-depth analysis and reporting on:

Sales performance by airline, destination, and other parameters

Trend analysis to drive decision-making

Digital marketing tracking and campaign analytics

Customer satisfaction data (C Sat and CITA)

Impact assessment of business changes

Daily, weekly, monthly, and quarterly reporting to business stakeholders

Supplier sales and rebate tracking

Create detailed requirement documents for IT-driven report development

Maintain and update a structured reporting process to support business performance

Work closely with the Customer Engagement Team to ensure data-driven decision-making

Engage with stakeholders across the Company, UK and SA, requiring daily interaction with the wider business

Perform additional tasks as directed by the line manager

Maintain a 5-year checkable work record for referencing and compliance

Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.

Kontak Recruitment Disclaimer:

Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.

Job specifics: Requirements mirror advertisement, duties may adjust for client needs.

Fair process: Fair assessment, only shortlisted candidates contacted due to volume.

Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.

Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.

Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.

No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.

Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.