Customer Service Representative (Remote)
Description:
About Us
We are a growing LLC, committed to providing excellent customer support services for top brands. Our mission is to deliver outstanding experiences while offering a flexible work environment for our team members.
Job Description
As a Customer Service Representative, you'll be responsible for handling customer inquiries, resolving issues, and providing exceptional support through phone, email, or chat channels. You'll be working remotely, setting your own schedule while meeting performance targets.
Key Responsibilities:
Respond to customer inquiries in a friendly and professional manner
Handle and resolve customer complaints efficiently
Provide accurate information about products and services
Keep detailed records of customer interactions
Meet performance metrics and quality standards
Qualifications:
Strong verbal and written communication skills
Ability to work independently in a remote environment
Basic computer skills and a reliable internet connection
Previous customer service experience preferred but not required
Flexibility to work on a self-set schedule
Benefits:
Flexible work hours
Work-from-home convenience
Ongoing support and training opportunities
Please note that we do not accept candidates from the following states: California, Connecticut, Colorado, Maryland, Massachusetts, Minnesota, Illinois, New York, New Jersey, Oregon, Pennsylvania, Washington, Washington D.C. Wisconsin and Vermont.