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Director - Information Technologies

Company:
Enormous Enterprise LLC
Location:
Kansas City, MO
Pay:
DOE
Posted:
January 29, 2025

Description:

REQUIRED SKILLS

• 10 years of management experience of technology teams.

• Experience in Escalation Management and Incident Response in a high growth software/hardware technology organization.

• Knowledge of Infrastructure provisioning and management.

• Background in troubleshooting incidents within a production environment.

• Able to develop strong working relationships across matrixed teams.

• Project management skills in order to lead cross-functional collaboration to achieve results.

• Demonstrable experience leading, developing and coaching a 24x7 team. Experience with a global environment is highly preferred.

• Preemptive problem-solver, engaged both strategically and tactically.

• Complete focus on customer success with a consultative approach.

• Strong ownership attitude and a track record of taking responsibility for problems and pushing through to resolution.

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