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Client Concierge Team Member

Company:
CONFIDENTIAL
Location:
Anchorage, AK, 99503
Pay:
DOE
Posted:
July 10, 2024
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Description:

Overview:

We are seeking a friendly and organized individual to join our Client Concierge Team. This individual will be the first point of contact for visitors and clients, providing exceptional customer service and ensuring smooth operations. An ideal candidate for this position must be proactive, demonstrate strong initiative, and possess a professional demeanor. Must own a car to attend out-of-building meetings. Administrative or bookkeeping experience is a plus!

Key Responsibilities:

- Meet and Greet: Welcome and assist tenants, visitors, and clients professionally.

- Onboarding:Onboarding clients and maintaining client relationships.

- Take Payments: Enter billing and process payments accurately and efficiently, including cash, credit card, and other payment methods.

- Calendar Management:Schedule walk-in and future reservations.

- Answer Calls: Assist callers with inquiries and directions in a timely manner.

- Walk-Ins: Manage walk-in clients and visitors, ensuring they are directed to the appropriate person or workspace area.

- Records Maintenance:File and keep accurate records of transactions and ensure confidentiality of client/tenant information.

- Facilitate Tours:Provide informative and engaging tours of the facility, while highlighting key areas and amenities.

- Directing Building Maintenance:Log and coordinate maintenance requests.

Application Process:

To be considered for a confidential interview, please send in your resume and salary requirements.

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