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Front Desk / Patient Services

Sharon Long-Stokes, D.D.S.,P.A.
Greensboro, NC
July 09, 2024

Posted By Premium Recruiter


State of the art dental office, located in downtown Greensboro, is looking for an experienced, dedicated, compassionate, patient focused, and detail oriented Dental Front Desk / Patient Services Coordinator. Knowledge of Dental Coding, Billing and Insurance Claims and Eaglesoft System.

Current opening is for a permanent, full-time position working approximately forty (40) hours per week. Our people are invested in their work. They are motivated to do their best for the patient, for each other, and for the practice. Our people believe in getting better, and are open to learning and growing together.

We provide a wide range of dental services including preventative, perio., pediatric, cosmetic, restorative, endo., ortho., implants, and reconstructive dentistry. Our facility consists of six (6) operatories and is ergonomically designed for comfort and maximum efficiency.

This position requires the ability to communicate effectively with patients and teammates. It also requires excellent time management and organizational skills. This position will be required to uphold our standards around patient experience and customer service. Applicant must have a strong work ethic as well as an outgoing personality and positive attitude. Working interview required. Work experience in a dental office preferred. Patterson Eaglesoft software experience preferred. This position will be responsible for, but not limited to the following duties:



Daily, Monthly and Year end closeout

answer phones

answer patient questions

confirm appointments

verify dental insurance benefits

establish and maintain relationships with all patients

schedule patient appointments

proactively work to fill hygiene and operative appointment openings

check-in patients when they arrive

review treatment plans and financing options with patients

check-out patients when appointments are complete

process payments for patients

perform other front desk functions

Benefit Conditions:

Only full-time employees eligible

COVID-19 Precaution(s):

Personal protective equipment provided or required

Plastic shield at work stations

Sanitizing, disinfecting, or cleaning procedures in place

EMR Used:

Not listed / Other

Job Duties:

Greeting visitors



Running errands

Stocking supplies

Sorting and sending mail

Answering and routing phone calls

Financial Duties:

Submitting insurance claims

Processing payments


Expense reports

Purchasing office supplies

Typical end time:


Typical start time:


This Job Is:

A job for which military experienced candidates are encouraged to apply

A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)

Open to applicants who do not have a college diploma

A job for which people with disabilities are encouraged to apply

Work Remotely


Job Type: Full-time

Pay: $15.00 - $19.00 per hour


Paid time off


Monday to Friday


High school or equivalent (Preferred)


Dental office experience: 5 years (Required)

Computer Skills: 5 years (Required)

Work Location: In person