HR Business Partner Manager

HR Business Partner Manager

RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its off-shore partner Acquire Asia Pacific Philippines, Inc.

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.

We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.

As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

About RingCentral

RingCentral is the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

What we offer:

RingCentral offers perks and benefits for all aspects of your work/life:

Hybrid Work Setup Arrangement until further notice

HMO coverage on Day 1 for the employee

HMO coverage after Day 90 for 3 free dependents

Personal Time Off

Performance-based incentives (e.g. MBO, commission, etc.)

Employee Assistance Program (EAP) under Workplace Options with free counseling sessions available 24/7

Mental Health support and unlimited free sessions with a Psychologist through Mind You

Meditation guidance through Headspace

Resources for parents and employees with special needs children through Whil

Fun wellness and employee engagement programs

Say hello to possibilities

It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

We’re a $2 billion company that’s growing at 20+% annually and we’re expanding our Talent Management Teto make sure we stay ahead of the competition.

RingCentral’s Talent Management Team recruits, supports, and rewards the talented people who are reimagining the world of communications. You’ll be part of a team that partners with business-unit leaders and provides world-class HR support. The Talent Management team also refines and improves our Total Rewards program—an innovative, holistic package of benefits that provides RingCentral employees with the tools, resources, and environment they need to grow their careers and do the best work of their lives.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: RingCentral is committed to hiring and retaining great people because you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

To succeed in this role you must have experience in:

Conducts weekly meetings with respective business units.

Consults with line management, providing HR guidance when appropriate.

Analyzes trends and metrics in partnership with the HR group to develop solutions, programs, and policies.

Manages and resolves complex employee relations issues.

Conducts effective, thorough, and objective investigations.

Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.

Partners with the legal department as needed/required.

Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions, etc.)

Desired Qualifications:

Candidate must possess at least a Bachelor's/College Degree, Post Graduate Diploma/Master's Degree, any field.

At least 8-10 years of relevant working experience.

Should have extensive labor relations experience.

Familiar with C&B, Organizational Development, payroll and timekeeping software, and payroll process.

Familiar with HR Systems (Workday)

Can communicate effectively with clients and stakeholders.

Experience in managing at least 500 FTEs is a must.

Must be willing to work at night and in Ortigas and Cubao area. (Hybrid)

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