Sr. QA Manager

Yubico, the inventor of the YubiKey, the world's first and leading security key, makes secure login easy and available for everyone.

The company was founded in 2007 by Stina and Jakob Ehrensvard, and recently went public on Nasdaq First North Growth Market Stockholm: YUBICO.

Customers include 30% of Fortune 500 companies, hundreds of government agencies and millions of individuals in over 160 countries, relying on Yubico technology to secure access to computers, online services and mobile apps.

The company is located in 14 countries with headquarters in Stockholm, Sweden and Santa Clara, CA.

We are a diverse, multinational, fast-growing company fueled by a strong company culture and our mission to make the internet safer for all.

At Yubico, we offer: Yubico Values: We work to ensure that our employees have an open space to have their voices amplified to create a diverse, equitable, and inclusive workplace where everyone feels like they belong.

Aligned with this, our employees have created some pretty cool Employee Resource Groups: YubiPride, YubiBIPOC, YubiSustainability and YubiWomen.

Additionally, Yubico donates YubiKeys to organizations in need all over the world (you can read more about our work here). Social Connection: Relationships and connectedness matter, and we love spending time with our team!

Our virtual workspace keeps us connected day-to-day whether it's through Yubico celebrating wins or our buzzing Slack communities.

We host an all-team event in a new location every year where we plan for upcoming quarters, set goals, and most importantly, host fun events to encourage team building outside of the workplace.

Check out our Life at Yubico Page on LinkedIn and our awards here.

The Role: With our growing customer base and our expansion into new markets and use cases, we have more to build than ever at Yubico as we execute on our vision to make secure login easy and available for everyone, enabling a safer internet for billions of people.

As we scale, we're looking for an experienced Sr QA Manager to lead the quality organization within Yubico.

In this role, you will be responsible for end-to-end testing, automation and process improvement, to ensure we’re able to continuously deliver the highest quality of products as well as services to the market on time.

As the team grows, you will take on direct reports and eventually manage a diverse group of automation engineers and manual testers.

About Our Quality Assurance Team: The QA team has end-to-end ownership of building a quality product.

Through automation and functional testing, the team validates a variety of products to offer our customers a seamless experience as we scale.

As a Sr QA Manager, you will hire, manage remote QA engineers and participate in product specification reviews and solutions architectural design sessions by providing input from a quality and team allocation standpoint.

You will also identify testing and automation strategies for various features and functionalities.

Tasks & Responsibilities:

Build and manage highly skilled onshore & offshore technical QA professionals

Define and execute a QA strategy based on our development roadmap, operational challenges, and vision for the QA team

Engage with offshore partners to recruit QA Engineers and manage engagement relationships to ensure retention of top-talent

Work in an ever-challenging environment to apply your hands-on skills in hardware, firmware, and software testing including test automation and performance testing

Use a wide range of cutting-edge technologies to innovate testing methodologies and execution strategies for scale

Be a part of an organization that values ‘Continuous Improvement’ and ‘Shift Left Testing’ approaches

Work closely with product and technology teams to identify bottlenecks, inefficiencies, and areas of improvement for continuous quality delivery

Ensure adequate test coverages over all critical paths of new and existing product releases

Promote skill building, knowledge sharing, and innovation opportunities within the teams

Basic Qualifications:

8+ years of experience testing and delivering enterprise-quality products in a fast-paced environment

5+ years of experience in a leadership role

Building a quality organization from the ground up with extensive people management experience

Experience hiring at all levels as well as managing QA tech leads

Ability to develop test strategies for hardware, firmware and software tools

Experience developing test automation at scale

Experience working with embedded systems and delivering quality with short release cycles

Ability to scope, schedule, and resource multiple complex projects in collaboration with other cross-functional teams such as Development, Product Management, and Solutions Engineering across different locations and time zones

Passion for continuously researching and staying ahead on adoption of testing tools and processes

Excellent communication skills with both technical and non-technical audiences

Can successfully influence teams and team members not reporting to you

Nice to Have:

Familiarity maintaining vendor relationships and contracts

Full-time

#LI-Hybrid #LI-BR1 Our U. S. benefits are designed for your overall well-being: Health coverage. We’ve got you covered with top of the line health plans, including dental and vision. We pay 100% of your premium and 85% for your family. Retirement plan. Our retirement plan includes a 401K dollar per dollar match up to 6% with a cap of $6K/year. Immediate vesting. Wellness reimbursement. We provide you with $100 monthly reimbursement that you can use on your gym membership, a massage, or your favorite online fitness classes. Learning and development. We encourage your professional growth and offer a yearly development stipend of $3,000 and mentorship program. Time off. We offer a total of 15 vacation days plus 10 holidays, and 7 sick days a year. Paid parental leave. We love welcoming new members to our YubiFamily! You will have 8 weeks paid 100% so you can take care of your new family. Commuter Benefits. If you need to commute to the office, we offer commuter benefits. Strong mission & company values. We’re a global team on a global mission to make the internet more secure for everyone. We believe that every person’s work matters. That you should always be nice, stay humble, and have fun, and never take yourself too seriously. We are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other characteristic protected by law. We'd love to learn about what you can add to our diverse team. We are an E-Verify Participating Employer. Yubico does not accept agency resumes or referrals so please do not send them to our careers staff or employees. Yubico is not responsible for any fees related to unsolicited resumes or referrals. Personal data submitted through this form is used for managing Yubico’s recruitment activities, which include facilitating any application you make, setting up and conducting interviews and tests for applicants, evaluating and assessing results and selecting candidates, and as otherwise needed in our recruitment and onboarding processes. The use of your personal data may also be necessary prior to entering into a contract with you (that is prior to offering you a job with Yubico). Your personal data will only be used for the purposes for which it was collected and in accordance with the Yubico Privacy Notice. We only keep your personal data for as long as necessary and in compliance with Yubico’s record retention policies. If you have asked us to, we will keep you informed of other opportunities at Yubico. We do this in various ways, including email and by phone. If at any time you do not want us to contact you or use your information as described herein please contact us at to let us know and we will delete all such information. Providing your personal data is voluntary, but necessary to join our talent community, and if you do not agree to provide your data, we will not be able to consider you as part of our talent community. As part of providing the requested service, we will transfer your data to be processed by Lever, Inc., a service provider contracted by Yubico AB and/or its subsidiaries that meets legally mandated privacy requirements. The Yubico Privacy Notice offers more information about Yubico privacy practices, including the lawful basis for processing of personal data, how to lodge a complaint with the supervisory authority, and how to contact Yubico to exercise your data subject rights. In this notice, when we refer to "Yubico", "us", "we" or "our", we mean the Yubico group company or companies that you apply to, or correspond with, and which are responsible for any personal data collected about you.