Eye Care Scheduling Coordinator

Warby Parker is searching for a reliable Clinical Scheduling Coordinator to join our Eye Care field team! We are committed to enhancing accessibility to eye care within our stores, and you will play a vital role in achieving this mission. Working closely with the Optometrist Leadership team, you will be instrumental in scheduling our Optometrists to maximize doctor coverage and appointment availability across multi-store markets. Sound right up your alley? Keep reading!

What you’ll do:

Develop schedules for Optometrists across stores and multi-store markets, prioritizing maximum doctor coverage at our top volume locations and making sure appointments are available at our peak times

Maintain regular communication with our team of Optometrists to secure coverage for locations that would benefit from additional exam days

Coordinate with Optometrists and OD Leaders to meet doctor coverage needs, providing support and advice on time-off and coverage opportunities

Audit online exam appointments to ensure alignment with published schedules

Provide support to OD Leadership with additional exam reporting and administrative tasks

Serve as a subject matter expert for all tools and systems utilized in the role and assist in supporting OD Leaders, store teams, and Retail Field Leaders on OD scheduling and appointment booking process questions

Who you are:

A service-minded individual with a strong commitment to enhancing accessibility to eye care

Someone with excellent communication skills, both verbal and written

Detail-oriented and highly reliable

Someone with exceptional time management, organizational, and multitasking abilities

A team player who thrives in a collaborative environment

Adaptable and proactive with excellent interpersonal skills

A resourceful problem-solver with a keen eye for accuracy

Business savvy and goal-oriented with an entrepreneurial mindset and a passion for achieving results

A quick learner who can effectively utilize new platforms, systems, and applications

Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Extra credit:

1+ years of experience working in optometry or working with ODs

Familiarity with scheduling tools like Dayforce or similar platforms

Previous experience working with electronic health records and technology systems

Strong understanding of Google apps (including Sheets, Gmail, and Groups)

Some benefits of working at Warby Parker for full-time employees:

Health, vision, and dental insurance

Life and AD&D Insurance

Flexible vacation policy

Paid Holidays

Retirement savings plan with a company match

Parental leave (non-birthing parents included)

Short-term disability

Employee Assistance Program (EAP)

Bereavement Support

Education Reimbursement

Free eyewear

And more (just ask!)

Warby Parker, in good faith, believes that the posted salary range is accurate for this role in New York at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future.

New York Pay Range

$48,125—$55,000 USD

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About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.