Client Engagement Specialist

Job Title- Business Manager, VP

Location- Mumbai

Role Description

Deputy to senior COO based in Singapore for Business Integrity and Coverage areas

Act as the primary point of contact for Coverage areas to support various front office requests

Responsible for timely action on topics impacting Coverage (RMs) including audit and regulatory topics

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

Best in class leave policy

Gender neutral parental leaves

100% reimbursement under childcare assistance benefit (gender neutral)

Sponsorship for Industry relevant certifications and education

Employee Assistance Program for you and your family members

Comprehensive Hospitalization Insurance for you and your dependents

Accident and Term life Insurance

Complementary Health screening for 35 yrs. and above

Your key responsibilities

This role is deputy to senior Business COO and responsible for providing support to all front office teams in APAC which aide in serving the end Wealth clients

Review and approve exceptions for BAU by evaluating the risks in the GAPS against KOP’s. Approximately 7500 exceptions per annum.

Review and approve 3rd Party Payment requests and trade processing in a timely manner

The role also requires engagement with Group Audit, Internal an

d external regulators on various aspects that affect the business

Support various Remediation programs including understanding of underlying regulations / internal audit that drive the need for remediation

Prepare various materials as required for Business / Market head meetings

Other activities requiring administration and support to COO in the region

Attend relevant Trainings to ensure good understanding of the subject and be abreast of any updates.

Escalate issues in a timely manner (non-responsive stakeholders resulting in delays or overdue tasks, any matter that requires Supervisor attention & intervention etc).

Your skills and experience

A Post-graduate/Graduate degree in Finance, Business and Minimum 8 years’ experience in a Private Banking / Wealth Management support function required.

Strong understanding of Wealth Management products and services and regulatory environment.

Proven ability to handle unstructured work, and support international senior stakeholders with tight deadlines.

Excellent communication (verbal and written) and interpersonal skills.

Strong analytical, problem-solving and strategic thinking skills

Positive, can-do attitude, proactive self-starter.

High degree of professionalism, ownership and accountability.

Experienced in using the following tools will be an advantage – Avaloq, RDC or any tool to screen clients for adverse media

Certification in AML/CFTC (CAMS) and Risk Management would be advantageous.

Excellent Excel, PowerPoint skills

How we’ll support you

Training and development to help you excel in your career

Coaching and support from experts in your team

A culture of continuous learning to aid progression

A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

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