• Attends the scheduled briefing and orientation.
• Performs terminal checking prior to dispatch.
• Handles delivery and installation of terminals/printers, consumables with the prescribed cut-off.
• Executes on-site inspection, repairs, and complex troubleshooting, pull-out, and maintenance of terminals.
• Provides on-call services during weekends and holidays.
• Prepares documentation for services performed.
• Assists merchants for 1st level troubleshooting.
• Ensures that all Engineering Service Reports (ESRs) are duly accomplished with all the required information.
• Exerts best effort that the Quality Objectives are met; implements and/or carries out quality improvement activities and functions as Field Technician as may be formally and officially defined by the immediate superior or by the executive management.
Requirements:
• Must have at least a two-year technical course diploma.
• Computer literate in Windows-based applications.
• Has motorcycle and driver’s license.
• Willing to do fieldwork.
• At least two years’ experience in computer-related functions.
• Can start immediately.