Traceability Operations Coordinator

Requisition Number

124853BR

Role: Traceability Operations Coordinator

Purpose of role: The role involves the general coordination and support for the traceability team.

Reports to: Traceability Operations Manager

12 Month Fixed Term Contract

Primary Responsibilities:

Develop and maintain relationships with all Primark suppliers, internal Primark teams and external traceability partners to support the Traceability strategy.

Support the traceability team to train, onboard and support suppliers to comply with Primark traceability requirements.

Act as the first point of contact with suppliers for traceability escalations and exception management

Receive and respond to supplier traceability queries, ensuring timely and accurate responses.

Support suppliers in the use of a traceability tools functionalities.

Follow up with suppliers to ensure the quality and timeliness of the information they provide.

Assistance with the analysis of data collected and the monitoring of project progress.

Produce weekly updates and progress reports.

Create and maintain any SOP’s and documentation.

Organisation and scheduling of supplier meetings, workshops, conferences as required.

The successful candidate needs to manage multiple issues, engage multiple stakeholders and ensure these issues are resolved efficiently.

The role involves travel coordination, meeting schedules, presentations, preparation as required.

Knowledge & Personal skills:

Excellent communication skills, both verbal and written

Relationship builder, both internally and externally

An ability to work under pressure.

Able to work in a team and on own initiative.

Cultural awareness, sensitivity, and confidentiality

Excellent problem solving and planning skills.

Attention to detail and accuracy.

Proficient in Microsoft Office programmes including Excel, Word, Project and PowerPoint.

Be resilient, flexible, and open to change.

Have good listening skills.

Be energetic and enthusiastic.

Have the ability to manage own time, prioritise and be self-motivated.

Be able to digest and manage a large volume of information.

Maintain strict confidentiality with sensitive information.

Function

Sourcing

Job Type

Employee - Permanent

Time Type

Full-Time