Engineering Manager, Omnichannel Value Stream (Vilnius or Kaunas)

Omnisend is an email and SMS marketing platform built specifically to help ecommerce stores grow their online businesses faster.

With easy integration with major ecommerce platforms, ready-made automation and email templates, and award-winning 24/7/365 customer support, Omnisend makes it simple for businesses of all sizes to sell more without breaking the bank.

The idea that "great marketing needs to be expensive" is proven wrong every day by over 100,000 Omnisend customers who are successfully growing their businesses through email and SMS marketing.

We work with customer support data.

Through customer calls, we get constant customer feedback—this adds even more importance to our jobs as we solve real customer problems.

We need to be flexible and adaptable to an ever-changing business environment.

To help quick and effective collaboration, we use the Miro board.

We run lots of experiments and validations.

We are data-driven—we primarily use the OKR and GIST framework.

It helps to stay focused on our moonshot mission.

We are expanding and looking for an Engineering Manager who will take care of these four main areas: people, product, tech excellence, and processes.

What you’ll do @Omnisend:

Actively participate in scaling business domain;

Hire, retain, and grow top engineering talent;

Ensure team’s work technical accuracy;

Ensure product development has a healthy balance between speed, quality, security, reliability, etc.;

Take accountability in terms of planning and estimation of team capacity;

Challenge the team and ensure that estimation and plan are viable;

Ensure the validity of methods - selection of work type (experiment, increment, platform) and appropriate prerequisites (speed, quality, security, reliability, etc.).

We expect that you’ll bring:

2+ years of experience in a team leadership role;

5+ years of technical background track record;

Capable of making decisions to achieve the best, but not ideal solution;

Planning and dependency management skills;

Experience in engineering practices introduction and adoption;

Capable to inspire and lead the team;

Outcome and value-oriented;

Open communicator;

Knowledge of engineering practices.

Advantages:

Hands-on software development experience;

Experience in building customer-facing products;

What we offer in return:

Gross salary starting point from 6000 EUR/month based on experience;

Quarterly salary reviews;

An unlimited learning budget for self-improvement complying with the best interest of Omnisend;

Working methods and best practices inspired by the best tech companies in Silicon Valley;

Senior colleagues (over 70%) enable us to have a high-performing, productive environment where your growth will accelerate;

Flexible working hours and remote work possibilities;

Private health insurance;

Unlimited access to psychotherapy;

Workstation budget;

Personalized work anniversary gifts, such as house cleaning, spa treatments, international flights, etc.;

Attractive workations and team-led team-building events.

Full time