Contract Manager

Job Overview:

The overall purpose of the position is to ensure that all site-specific security requirements are adhered to and that the Client's needs are efficiently and professionally met (as per the SLA) at all times. To ensure the posting of Security Officers at the Site and to ensure that pro-active measures are taken in securing the premises. Reporting to the Regional and General Manager.

Minimum Requirements:

Grade 12/ Matric

PSIRA Grade A registered and accredited

Diploma in Security Management

4 + years' Industrial/Residential/Estate/Facilities Security Experience

Computer literacy and very strong Admin Skills

CCTV Camera Management and Equipment monitoring and Control

Main Responsibilities:

Maintaining good relations between us and the client with regard to security services rendered

Daily feedback and liaison with Management and Client

Compiling, distribution and communication on daily, weekly and monthly reports

Compiling, distribution and communication on all Incident, Accident and Investigation reports

Obtaining of statements of all Investigations

Ensuring the posting of Security Officers are done timeously for full site coverage on both day shift and night shift

Ensuring that all Security Officers meet the contractual requirements as stipulated by the client

Monitor all Technology based resources

Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services

Ensuring continuous assessment of the Client's premises and minimizing as far as possible risky access and creating several barriers to would be criminals

Auditing and verifying the access registers on a daily basis and generating exception reports

General management and supervision of security staff and ensuring all administrative queries are dealt with promptly such as leave, site changes, rostering, etc.

Managing all projects concerning new business and ensuring the smooth take over thereof

Ensuring that all HR/IR related queries are dealt with promptly and professionally

Investigating incidents and submitting relevant weekly/monthly incident reports to Management

Attend all meetings with Management and with the Client

Key Skills or Competencies:

Be proactive and innovative

Strong Leadership Skills and Management Competencies

Must be assertive, honest, professional and reliable

Good communication skills both verbal and written

Strong planning, organizational, administration skills is required

Good interpersonal and client liaison skills are required

Experience in investigation techniques and report writing

Willing and able to work extended/flexi hours if and when required

Ability to work under pressure and without supervision

Customer/Client Focus

Driving and Managing Change

Development of Others

Teamwork, Deadline and results driven