CUSTOMER CARE COORDINATOR

Customer Service professional needed in the Rancho Cordova area for a large non-profit organization. This is a great opportunity for someone with strong inter-personal skills to be a part of a strong effort in assisting others in the community. This is a growing company with 40 hour-full time, DIRECT HIRE opportunity for helpful and patient individuals who are trained in maintaining confidentiality. Extensive training program is available. Candidates are being considered IMMEDIATELY. Bilingual language skills in English/Farsi, Arabic, Spanish, Russian or Ukrainian are preferred but not required. A comprehensive benefits package is available upon hire. Typing must be at 60 WPM.

PRIMARY FUNCTIONS

Alpha numeric data entry of confidential information gathered for program enrollment

Customer service with patience, empathy and understanding

Proactive outreach and followup

Documents management and extensive verbal and written communications.

REQUIRED

Minimum of two years experience in a Customer Service Role

Live Scan compliance clearance

Knowledge of the MS Office Suite

Office, administrative, filing experience

Basic math calculations

Advanced communication skills

Maintain a high level of confidentiality

Problem solving capabilities

Ability to learn new software program

Follow all policies, procedures, guidelines, and standards

PREFERRED

Degree(s) /Certificate in any service field

Strong time management skills

Non-Profit experience

Bilingual language skills in English/Farsi, Arabic, Spanish, Russian or Ukrainian are preferred but not required

Pay Rate $25-$33

Must be able to provide a minimum of two supervisory references and proper documentation to verify eligibility to work in the USA. Other compliance factors may be involved, depending on position including COVID Vaccination/Boosters, clear a thorough drug screening and criminal background check. River City Staffing is an Equal Opportunity Employer.

EXPERIENCE RCS

River City Staffing, Inc. (RCS) specializes in the placement of highly skilled administrative and finance and accounting professionals. Whether you are seeking temporary placement, temp to hire or direct hire opportunities, RCS has built our reputation on adding value to each and every candidate we meet. At RCS, you will experience expertise, consultation, follow up, advocacy, partnership and so much more. Contact us today!