Assistant Hotel General Manager

Job Description

Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention

Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations

Consult with the general manager to ensure that all guest service standards are met daily

Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable

Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulationsQualifications:

Must have a strong focus on putting the guest first with exceptional customer service experience

A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field

A proven record of experience managing a team, preferably in a hospitality role, is required

3+ years of experience working in a hotel or the hospitality industry required

Showcase exceptional organizational, communication, and problem-solving skillsAbout Company

The Best Western Plus Dubuque Hotel and Conference Center is a great place to work. Bring your passion for people and guest services to our team and watch your career grow!