Process Coordinator, Quality Assurance

SBM is searching for a Process Coordinator, Quality Assurance! The Process Coordinator, Quality Assurance will be responsible for designing, developing, implementing and supporting solution to address some of the company’s unique challenges using third-party and in-house technologies which will handle the growing business needs. This position is fully in-office.

Responsibilities:

Develop reporting requirements and specifications with business and development teams

Design and implement reporting solutions enabling stakeholders to manage the business and make effective decisions

Conduct ad hoc data analysis and data quality investigations

Design data solutions with ETL using different tools, SQL queries, triggers, joins, with data mapping, integration, migration, cleansing / scrubbing, for analysis, reporting and presentation using spreadsheets, flat file, XML, CSV, MS-Access, Oracle and MS-SQL databases among others

Create dashboards and reports using reporting, analytics & BI tools such as SSRS, Birst etc.

Support cross-functional teams on the day-to-day execution of projects and initiatives

Communicate progress and direction within the team, stakeholders and leadership team

Recommend business actions based on analytical findings, define new metrics, techniques, and strategies to improve performance

Develop and deploy predictive & prescriptive models to answer key business questions

Work closely with senior leadership to understand business challenges, and provide data/analysis for better decision making

Communicate complex analysis and insights to senior leaders, both verbally and in writing

Perform other duties and projects as assigned

Qualifications:

Professional Data Analyst Certificate is preferred

Bachelor’s degree in Information Systems, or a related field from a four-year college or university with 1-2 years of experience; or equivalent combination of education and experience.

Compensation: $75,000 - $85,000 per year

Shifts: Monday - Friday, 40hrs per week (in-office)

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

#LI-MM1