Business Operations Analyst IV

Arcfield is a leading provider of full lifecycle, mission-focused systems engineering and integration capabilities to the U.S. government and its allies. The company has more than 60 years of proven experience providing advanced engineering and analysis, IT and C5ISR capabilities to support our nation’s most critical national security missions. Headquartered in Chantilly, VA and with 16 offices around the world, Arcfield employs approximately 1,200 engineers, analysts, IT specialists, and other professionals who put our customers’ missions first, helping them solve their most complex challenges through innovations in modeling, simulation and analysis, digital transformation and C5ISR. Visit arcfield.com for more details.

Responsibilities

Engages in a diverse set of specific tasks covering a broad set of administrative capabilities. Answers phones and greets visitors. Schedules appointments and maintains calendars. Schedules and coordinates staff and other meetings. Collates and distributes mail and prepares communications, such as memos, emails, invoices, reports, and other correspondence as requested. Writes and edits memos, letters, and other miscellaneous documents as requested. Creates and maintains filing systems (electronic and physical). Manages office inventory and ensures the regular supply of office materials. Sets up appointments, distributes reports, and manages coordination and correspondence between internal and external bodies. Manages miscellaneous data in spreadsheets (e.g., Microsoft Excel). Operates office equipment including printers, copiers, fax machines, and multimedia instruments. May travel off-site on one or more occasions to deliver classified or unclassified reports or files to other internal or external bodies.

The roles and responsibilities consist of, but are not limited to the following:

Recommend communication plans and strategic roadmaps to align with the home directorate and Center strategic plans.

Draft presentations to provide an accurate status of existing department and program requirements, to include gaps, risks, and issues,

Collect, analyze, and prepare presentations on data for the proposed and/or existing capabilities provided by the Sponsor’s business area, during the yearly, quarterly, and ad-hoc resource allocation exercises,

Provide technical editing and writing support including, at minimum, documentation and compilation of highlights to help communicate mission impact.

Independently triage, understand, coordinate, and disseminate actions that arrive via the tool, email, and other means. Collect information for, draft, and coordinate department level responses to these actions. Receive and consolidate responses from the department’s branches for action items. Create comprehensive and accurate department responses.

Triage and adjudicate all taskers received in any form pertinent to the Sponsor’s mission to include queries of Department level management prior to Sponsor involvement.

Independently work across the department’s branches to identify and collect appropriate action inputs.

Proactively coordinate across departments as appropriate to ensure consistent responses.

Provide timely, accurate and responsive replies to all applicable actions.

Adjudicate conflicting responses between all parties.

Coordinate schedules, generate minutes, and document action items. As directed the candidate shall provide documentation assistance for Sponsor meetings with stakeholders external to the Sponsor.

Support the department as Timekeeper.

Support the management, planning, and organizing of activities to accomplish program cost, schedule, technical, and mission objectives; and provide assistance with the creation of SOPs for Department administrative activities.

Schedule and facilitate meetings when requested.

Coordinate conference room scheduling.

Coordinate the management of two programs to include space assignments, on-boarding, facilities logistics and management, phone trees, supplies, and vaults and system accesses.

Plan and coordinate non-standard executive level engagements (i.e. all hands, offsites, etc.).

Prepare, review, and disseminate executive level materials to include finalizing briefing packages, drafting e-memos, and coordinating meeting agendas.

Implement flexible workflows that reflect Sponsor governance practices for pre-coordination, review, and approval processes.

Work across Branch’s to ensure appropriate content is available for decisionmakers at each review.

Workflows:

Action item development, assignment, and status

Facility access requests

Changes to access controls (with interface to Security’s clearance database)

On boarding and off boarding procedures

Discrepancy Report management

Other ad-hoc front office business process related workflows

Provide assistance with the capture of data management across Sponsor Programs.

Develop and communicate operational and business metrics.

Support the Sponsor’s front office to collect/mine appropriate data to assist in the definition of appropriate operational and business metrics.

Support transport and integration of data for consolidation purposes to support the Sponsor’s analysis of such data.

Provide, clean-up, consolidation, and visualization of data. Visualization includes dashboard creation and design to meet unique Sponsor requirements.

Support the analysis and evaluation of legacy business processes and the design and implementation of improved processes.

Tracking and archiving board-approved programmatic and financial requirements.

Qualifications

Demonstrated experience working in a collaborative, fast paced environment with a willingness to assist and support teams with evolving requirements and objectives.

Strong analytical abilities and skills in organizing, planning, communicating, and executing project management tasks.

Ability to rapidly and effectively analyze and prioritize tasks, solve problems, work several tasks concurrently, and efficiently manage a high volume of emails, develop fluency with online tracking tools.

Proven ability to work independently while also coordinating, collaborating, and liaising with appropriate stakeholders.

Ability to develop and maintain positive working relationships with officers at all levels of the organization.

Demonstrated good judgment, initiative and critical thinking ability to take action to execute mission by leveraging networks and drawing on multiple areas of expertise.

Ability to support multiple programs and projects simultaneously.

Extensive experience preparing briefings and documentation for all levels of audiences.

Ability to translate technical information and communicate it to a non-technical audience.

Strong analytical skills and attention to detail.

Self-starter with strong initiative and follow through.

Expert level skills with Microsoft Office products.

Minimum of a Bachelor’s degree with 8 years of experience.

Must possess and be able to maintain a TS/SCI with polygraph clearance.

EEO Statement

EEO

Arcfield proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active-Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

Regular Full-Time