Senior Product Manager-Data Platform

If you've used Disney+, Peacock, or other top streaming platforms, you've already benefited from Conviva's technology. We empower the world’s leading B2C companies, including the biggest names in streaming media, to deliver exceptional digital experiences and optimize the “moments that matter” to their customers and their business. As the global leader in experience-centric operational analytics, Conviva has redefined big data analytics with our paradigm-shifting Time-State Analytics model. Our platform does what legacy observability and monitoring tools can’t: we eliminate the gaps between system performance, user experience, and engagement, enabling issue identification, impact assessment, and root cause resolution in seconds. This isn’t just important, its game-changing! Our platform processes over 5 trillion daily events, providing real-time, cost-effective, stateful computation across diverse data sets. This empowers operations teams for the first time to precisely and directly impact real-world business outcomes, including customer satisfaction and revenue.

What Success Will Look Like:

Own and drive the product vision and strategy based on customer needs, market insights, competitive positioning, and Conviva’s technical capabilities.

Lead the full product lifecycle – from requirements definition, to delivery, and end-of-life – collaborating with other teams across the company, including Engineering, Ops, Support, and Marketing and Sales counterparts.

Drive customer adoption by developing great developer and partner experiences including developer onboarding, integration tools, sample applications and great documentation.

Identify and drive integrations with key ecosystem partners in the analytics business to create product stickiness and drive revenue growth.

Communicate a clear set of business priorities and customer imperatives and actively work with the extended team to drive key trade-off decisions.

Establish and track business metrics and gather key customer insights to inform optimization or new product development.

Drive Conviva metrics building ecosystem product roadmap & design, assist customer acquisition & operationalization process with robust self-service functionality and smooth product operation process.

Who You Are & What You've Done:

BA/BS in Computer Science or related field.

5+ years’ experience in technical product management roles in MNC work environment.

Product design experience of data platform (in Observability, Operational Data, Monetization or Fintech fields), insights on both inhouse build & 3rd party solutions are highly preferred.

Solid understanding of data tracking mechanisms, analytics data platform and preaggregation data pipelines

AI product design experience in recommendation & prediction systems is a plus.

Developer-facing product management experience (APIs, data-feeds, SDKs, development tools) is a plus.

Industrial knowledge of Video, Ads, Gaming, and Ecommerce is a plus.

Strong communication and interpersonal skills, including the ability to communicate with customers and colleagues at all levels of an organization and to lead via influence and determination.

Underpinning the Conviva platform is a rich history of innovation. More than 60 patents represent award-winning technologies and standards, including first-of-its kind-innovations like time-state analytics and AI-automated data modeling, that surfaces actionable insights. By understanding real-world human experiences and having the ability to act within seconds of observation, our customers can solve business-critical issues and focus on growing their business ahead of the competition. Examples of the brands Conviva has helped fuel streaming growth include: DAZN, Disney+, HBO, Hulu, NBCUniversal, Paramount+, Peacock, Sky, Sling TV, Univision and Warner Bros Discovery.

Privately held, Conviva is headquartered in Silicon Valley, California with offices and people around the globe. For more information, visit us at Join us to help extend our leadership position in big data streaming analytics to new audiences and markets!