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Dispatcher

Company:
Pacific Aviation
Location:
Boston, MA
Posted:
April 04, 2024
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Description:

Job Description

Our Pacific Aviation/SAS family creates an environment where, together, we can all succeed.

Pacific Aviation (with Superior Aircraft Services) is an airport-handling provider dedicated to providing exceptional service for some of the world’s finest airlines. By developing and growing our people, we know that our team members are the reason for our 25-year plus success record. We currently support major west coast airports and have recently expanded the Pacific Aviation service to the East Coast.

At Pacific Aviation/SAS we don’t just accept differences — we celebrate them and believe that a diverse team is a strong team. We thrive on our varied backgrounds and perspectives for the benefit of our employees, our services, and our community. All candidates for hire, promotion and performance are evaluated on the basis of merit alone.

Superior Aircraft Services is looking for a dedicated and motivated professional to join our team as a Dispatcher. In this role you will be responsible for ensuring the overall operations of the airport are met by providing support and communication with Airlines and Supervisors.

Requirements

What you will do:

Answer phone calls for wheelchair requests from airlines

Input Wheelchair Requests and Dispatching Ticket Counters, Arrivals, and Boarding

Communicate the Status of Wheelchair Requests to Airlines

Maintain Radio Communication with Supervisors

Maintain Deviation of Employees, Assign Lunches and Breaks to agents

Maintain Operation Plan and Boarding Log

Assist passengers at the arrival and departure

Communicate any issues to Supervisors

What you will bring:

Act as a representative of Pacific Aviation and Superiors Aircraft Service’s core values:

Respect: We respect and promote each other’s humanity

Growth: We invest in personal development and professional growth

Honesty: We are honest, open, and transparent

Recognition: We encourage diversity of thought and celebrate exceptional contributions

Responsibility: We earn trust by taking responsibility for our actions

Teamwork: We support each other as a team

Resiliency: We are resilient and preserve to create positive outcomes

Safety & Security: We recognize our responsibility for the safety and security of the entire aviation community

Additional Requirements:

Pass required airport background check

Swiftly walk long distances for extended periods of time

Benefits

$20 per hour

Paid Training

Holiday Pay

Uniform

Flexible Schedule

Superior Aircraft Services, Inc. is an equal employment opportunity employer.

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