Recertification Assistant (Decatur, IL)

Job Description

Department: Recertification

Job Summary: This position is an important component of the overall leasing/occupancy activities which must be executed in a very timely/precise and exacting manner. Neglect or laxity in performance could lead to failure and great loss to the mainstream operation.

Essential Duties and Responsibilities:

1. Implement all procedures for ANNUAL RECERTIFICATION in accordance with the 4350.3 Handbook.

Send out First, Second, and Third Reminder Notices, and set up appointments for recertification interviews to complete the initial paperwork.

Update all household information, and thoroughly verify all current household income using third party verifications. Enter this data into HUD Manager.

2. Process paperwork for Interim Recertification within 30 days of tenant reporting any change in income and/or household composition.

3. Process recert paperwork for Market Rent tenants’ leases annually

4. Maintain written and verbal communication with the Property Manager on a routine basis regarding issues such as:

Unauthorized persons appearing on new eligibility questionnaire (must obtain written approval from Property Manager before adding person into household)

Under and over utilized units that you are aware of at time of recertification.

Maintenance of the tenant files for your assigned properties.

Miscellaneous – all other duties as assigned (basic office duties, filing, copying, assisting management with daily task.

Qualifications: High School Diploma, computer literacy is desired, but not required, effective oral and written communication skills, very detailed oriented, flexible, effective in decision making, excellent interpersonal skills, must attend and pass the Public Housing Income Calculation Class, and strong customer orientation.